Meet The Team

As well as being responsible for the day-to-day running of the business, Paul also leads our Reactive Maintenance Department, ensuring every project is delivered efficiently and to the highest standard, with our clients’ needs always at the centre of everything we do.

Paul joined Redfern Building Services in 1997, starting on-site and gaining valuable hands-on construction experience, before moving into a managerial role, where he developed strong skills in problem-solving and project management. These abilities are particularly important when managing complex or high-stakes maintenance projects for our High Street Retailer and Retirement Home clients.

With over 25 years of experience in reactive maintenance, Paul combines expertise, strategic thinking, and a hands-on approach — making him a key figure in delivering reliable, high-quality solutions for our clients.

Founder of Redfern Building Services in 1990, Jack is still our lead estimator. Following 20 years experience in management level positions for medium and large building contractors in the North East and North Yorkshire, Jack decided to set up on his own and started Redfern Building Services Ltd.

Qualified as a Quantity Surveyor, Jack worked at his first employer for 13 years based around this role. Jack quickly progressed into a managerial role before moving on to become Managing Director of another local building contractor, where he stayed for the next 11 years. In 1990, Jack decided to set up Redfern Building Services Ltd, and the rest is history.

With over 50 years of industry experience, Jack's knowledge is invaluable when dealing with all construction matters for larger project works. He is well respected within the industry and is a past President of the National Federation of Builders (Teesside Area) and the Northern Counties Builders Federation.

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Peter is our Contracts Manager, responsible for the day-to-day running of project works. He oversees programmes, coordinates sub-contractors, manages procurement of materials, and supports our site managers to ensure projects are completed on time and within budget.

Peter joined Redfern Building Services in 2019, having previously run his own business and worked as a subcontractor for the company. He initially joined as a Site Foreman and, in 2024, transitioned into his current role. With a wealth of hands-on experience, Peter ensures every project is delivered to the highest standards and in full compliance with current legislation.

Rhys is our Estimator, responsible for preparing accurate costings and supporting clients in planning their projects from the very start. His role is key in ensuring transparency, efficiency, and value throughout the process.

Rhys joined Redfern Building Services in January 2024, bringing with him a keen eye for detail and a methodical approach to estimating. He works closely with the wider team to provide clients with clear, tailored proposals that meet both their needs and budget.

As one of the newest members of Redfern, Rhys brings fresh energy and enthusiasm to the company. His professionalism and commitment make him a valued part of the team and a trusted first point of contact for many projects.

Emma is our Accounts and Administration Manager, overseeing our accounts, payroll, and ensuring that training and qualifications are kept up to date. She plays a key role in supporting both the team and our clients, making sure everything runs smoothly behind the scenes.

Emma joined Redfern Building Services in January 2003 as an office apprentice. Through dedication and hard work, she has steadily developed her skills and grown into her current role. Her journey is a perfect example of the company’s ethos: nurturing talent and supporting long-term careers.

With over two decades of experience in accounts and administration, Emma combines precision, reliability, and a friendly approach in everything she does — making her an invaluable member of the Redfern team.

Sophie is our Facilities Coordinator, responsible for overseeing our Reactive Maintenance Department and ensuring that client needs are met efficiently and effectively. She manages the scheduling and coordination of work across the company, making sure things run smoothly and on time.

Sophie joined Redfern Building Services in March 2006 as an office apprentice. Through her dedication and hard work, she has developed extensive knowledge of facilities management and reactive maintenance.

With nearly 20 years of experience, Sophie is highly organised and solution-focused. Her friendly and approachable nature makes her a vital part of the Redfern team and a trusted point of contact for our clients, ensuring they receive the reliable service they expect and deserve.